The Space
Privacy Policy
The Space is a service made available to you by Arts Council England (“ACE” or “we” or “us”), supported by the BBC.
This Privacy Policy (together with The Space Terms of Use thespace.org/terms) explains:
- What information we will collect from you;
- How we will use information we collect about you;
- Whether we will disclose your details to anyone else;
- Your rights regarding the information you provide to us;
- The use of cookies on The Space website and how you can reject these cookies;
- How you can contact us if you have questions about this Privacy Policy.
For the purpose of the Data Protection Act 1998 (the “Act”), ACE is the data controller in relation to any personal data collected by, or submitted to, The Space, including any personal data collected on, or submitted to, The Space website, www.thespace.org (the “Site”).
1. Information we may collect from you
We may collect and process the following information about you:
- Information that you provide when you submit your own content to us for display on the Site. We may also ask you for information when you report a problem with the Site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of your visits to the Site (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access.
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
2. How we will use your information
We use information held about you to ensure that content from the Site is presented in the most effective manner for you and for your computer.
3. Disclosure of your information
We will keep your information confidential, except where disclosure is required or permitted by law (for example to government bodies or law enforcement agencies.)
Generally, we will only use your information within Arts Council England. However, sometimes we will use third parties, for example the BBC, to process your information. We have contractual provisions in place which require that these third parties comply strictly with our instructions and that they do not use your information for their own business purposes.
4. Your rights
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
The Site may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
5. Cookies
The Site uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the Site. We use the following cookies on the Site:
| Cookie name | Type of cookie | Purpose of cookie | How to opt out |
|---|---|---|---|
| Pulse Survey | This is a first party cookie (i.e. one that is set by The Space) | This cookie is used to ensure that once you have taken a survey, or said that you don’t want to be surveyed, that you are not offered the same survey again. | If you don’t want to receive this cookie, you can modify your browser settings so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.The help function in your browser should tell you how to do this. Alternatively, you may wish to visit allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. However, it is important to note that if you delete this cookie, you may be asked on subsequent occasions if you wish to take part in a survey. |
| Google Analytics | This is a third party cookie (i.e. one that is set by a third party, in this instance Google Inc.). | The Site uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics sets a cookie in order to evaluate use of those services and compile a report for us. | Google provides a tool for opting out of this cookie here. |
| MetaBroadcast | This is a third party cookie (i.e. one that is set by a third party, in this instance Meta Broadcast Limited) | The MetaBroadcast cookie helps The Space to understand how well the service is working, and to make it work better for you. | See paragraph below: |
6. Contact
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to contactus@thespace.org.
7. Changes to this Privacy Policy
Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.